Processing Time

Orders are processed within 1-2 business days. Orders are not processed or shipped on weekends or holidays.

Shipping Time

Shipping typically takes 2-4 business days. Delivery times may vary depending on the destination, carrier delays, or peak shipping seasons.

Shipping Methods

We use reliable carriers to ensure timely delivery. A tracking number will be provided once the order has been dispatched.

Shipping Rates

Shipping is calculated at checkout. We may offer free shipping promotions from time to time.

International Shipping

Currently, we only ship within the United States.

Delivery Issues

If a package is lost or damaged during shipping, please contact us at Support@dourovia.com within 5 business days of the expected delivery date.